Support

We're here to help.

Need help with an app we built or have a question about working with us? Choose a channel below or browse common questions.

Email support

The fastest way to reach us. We reply to every message within one business day.

team@saasagency.com

Prefer to talk it through? Call us during business hours, Monday to Friday.

+1 (808) 699-3690

I'm having an issue with one of your apps. What should I do?: Email our support team with the app name, your device model, and iOS version, along with a short description of the issue. Screenshots help us resolve things faster.
How do I request a refund for an app or in-app purchase?: All purchases are processed by Apple through the App Store. Refund requests are handled by Apple via reportaproblem.apple.com. We're happy to help you with any underlying issue in the meantime.
How is my data handled?: We take privacy seriously. See our Privacy Policy for details on what we collect, how it's used, and your rights.
Do you offer ongoing maintenance for apps you build?: Yes. We offer support and maintenance plans that cover OS updates, monitoring, and improvements. Reach out and we'll tailor one to your needs.

Still need help? Contact us and we'll get back to you within one business day.